When a Death Occurs
The first step is to call us at 781-933-0400 to report your loved one’s death. We are available 24/7, 365 days a year.
After we are notified, we will take your loved one into our care and set up a time for the arrangement conference. To expedite the process, you may enter your loved one’s basic information in this online form.
Death in an Institution: When the death occurs at a hospital or nursing home, the medical staff should take care of all the legal steps. You just need to notify the medical staff that Lynch-Cantillon Funeral Home will be handling the arrangements, as you may need to sign release paperwork.
Anticipated Death at Home: Today, more people with terminal illnesses are electing to die at home under the care of Hospice. Please notify Hospice that Lynch-Cantillon Funeral Home will be taking care of the arrangements and Hospice will attend to the legal requirements. Often, when a loved one has a terminal illness, the family has already made arrangements with us to lessen the stress of making important decisions at the time of death.
Unanticipated Death at Home or Elsewhere: Call 911 immediately. The police and emergency medical personnel will determine the next steps. Often, the police, after speaking with the medical examiner, may release the deceased directly to the funeral home you designate.
Death out of State: If the death occurs outside of Massachusetts, please call Lynch-Cantillon Funeral Home at 781-933-0400. We have a large nationwide network of funeral director colleagues and will coordinate with a reputable local director where the death occurred.